Ownership & Operator
Pinhole Film City is owned and operated by Pinhole Studio Pvt. Ltd., located at Farm No. 3, Nala Road, Near FIMT College, Palam Farms, New Delhi – 110097, India. Contact: hello@pinholefilmcity.com | +91 99997 63456 / +91 99997 63458
Privacy Policy
By accessing or using this website or availing any services of Pinhole Film City, you consent to the collection, storage, processing, and use of your personal information for booking, operational, legal, security, and compliance purposes.
Information Collected
We may collect name, contact details, booking information, communication records, payment references (transaction IDs only), IP address, device information, and any details voluntarily provided by the user.
Use of Information
Information is used for internal record keeping, booking management, security, legal protection, dispute resolution, marketing communication, fraud prevention, and compliance with applicable laws.
Data Security & Limitation of Liability
Reasonable safeguards are implemented to protect user data. However, Pinhole Film City shall not be liable for cyber attacks, data breaches, third-party failures, or losses arising from user negligence.
Cookies
website functionality. Cookies may be used to analyze website traffic and improve user experience. Disabling cookies may restrict
Third-Party Links
Pinhole Film City is not responsible for the content, privacy policies, or practices of any third-party websites linked through this website.
Cancellation Policy
Cancellations will be accepted only if requested via email at bookings@pinholefilmcity.com at least 48 hours prior to the scheduled booking time. No cancellations are accepted within 48 hours. Same-day cancellations are treated as No Show.
Refund Policy
The booking or advance amount is strictly non-refundable. Only one rescheduling is permitted if requested at least 48 hours in advance. No cash refunds shall be issued under any circumstances.
Payment Disclaimer
exceeded card limits. Pinhole Film City shall not be liable for declined transactions, bank failures, payment gateway issues, or
General Disclaimer
All information on the website is provided on an “as is” basis without warranties. Use of services is at the user’s own risk.
Governing Law & Jurisdiction
This policy shall be governed by the laws of India. Exclusive jurisdiction shall lie with the courts of New Delhi.
Effective Date: 1 January 2025
